Faster decisions before you request support
- Confirm the work location and RCA
- Describe the work method and staging
- Collect plans, photos and dates
- Check pedestrian, cyclist and property access impacts
Plain-English explanation
The key points, split into simple blocks so the page is useful without feeling like a wall of text.
Common RFI themes
RFIs often focus on missing staging, unclear pedestrian management, dates that do not match, vague work methods, access impacts or drawings that do not reflect the actual site. Each theme points to a place where the reviewer cannot see the link between the work and the controls.
How to respond
Respond directly to each comment, update the TMP/TMD where needed and keep version changes clear so the reviewer can see what has changed. A covering note that maps each response to the relevant document page helps reviewers move faster.
How to prevent repeats
Keep a simple comment tracker and reuse lessons from previous submissions. Repeated issues usually point to a briefing or template problem. Fixing the briefing process often prevents the same RFI from appearing on the next job.
Before you request help
- Confirm the work location and RCA
- Describe the work method and staging
- Collect plans, photos and dates
- Check pedestrian, cyclist and property access impacts
- Keep TMP, CAR and WAP details aligned
Common questions
Who reviews the TMP or CAR?
The relevant council, RCA or network owner reviews the submission. Our role is to help make the information clearer, more complete and easier to respond to.
What do you need before starting?
Send the work location, scope, dates, site plans or markups, methodology, hours of work, access needs, photos if available, and any RCA comments already received.
Can you work with our on-road crew or traffic management provider?
Yes. Your TMP Designer can provide the planning, documentation and drawing support and can also scope on-road establishment and traffic management for the job.